With deep sense of frustration, anguish and dismay, I am posting this
I am practising Chartered Accountant practising in Bangalore
I, received a call from this company Called Successful Money Minds Internet P Limited having its office in Queen’s Road, Bangalore some five months back. The lady who talked to me over phone had told me that their company had been in multifarious business verticals and they were providing leads for Chartered Accountants to help their businesses. Based on the discussion, I received one more call from the company. This time, it was from one Mr. Arun Kumar who said that there were lots of schemes in the company for providing leads to Chartered Accountants. Each carries a different price tag depending upon the requirement. I was called for a discussion with Mr Arun Kumar.
When I met Mr Arun Kumar, he had given a rosy pictures about the company and told me that they their business model was such that it was generating lots of requirements for Chartered Accountants involvement in various areas ranging from Registration, IT filing Company formation etc., He has personally assured me that I would be given a personal attention to my account and that I would get good leads out of which I could pick and choose which ever I wanted . He made me to Pay Rs 12, 000/- immediately through net banking from his office itself.
The understanding between that executive and me was that for this Rs 12, 000/- he would give two conference calls on trial basis and based on my satisfaction I would further enhance the package to Rs 17500/- one where all my leads would be conference call based;
Suddenly after two days some other executive by name Mr.Gowtahm intervened and cajoled me to pay additional Rs 13000 with the assurance that all leads will be conference call based only with the further assurance that he would arrange good leads only . I, however, paid the additional amount of Rs 13000 also.
Initially they arranged two conference calls one with Mr Pitchandavar and another with Mr Shaik Ansar Ali. After that they arranged 13 conference calls and debited a sum of Rs 10, 000 from my account towards leads cost. The irony is that none of the above persons were either interested in the Chartered Accountant Services or really required the services at all. It seems that the requirements were artificially imposed by the company on them. Even though those people half-heartedly agreed during the con- call, Later when I contacted them, none of them showed any interest in CA services. Most of the persons said in Kannada; Yenu Bakkagilla, Bitre ssakku. That means we don’t need anything .Leave us .This clearly shows that their modus operandi is fully stage managed
In case of Mr Shaik Ali, the executive Mr.Gowtham totally misled me that it was for a company formation and made me to agree to that lead, They immediately deducted Rs 1000 from my account. When I subsequently talked to that Mr Shaik Ali . He made it clear in slang language that he never wanted company formation but only VAT Registration. Either the executive Mr.Gowtham has not properly understood the work profile or must have intentionally misled me . Finally, it was not possible me to accept the work on Mr Shaik Ali, s terms. But the amount deducted from my account remain not reversed till now.
Similarly, in case of Mr Pichandavar, he has accepted the fee quoted by me during the con call. When I talked to him subsequently, he backed out. In this case also Rs 1000 was deducted from my account.
In both the above cases and all other subsequent cases work has not come to me but I had to shell out the amount. Therefore in all con call cases, the amounts only are getting deducted without any business coming to me
There is no proper response for my grievances. Initially Mr Arum Kumar said he would be the in charge for my account. Subsequently he washed his hands. They have appointed Mr. Gowtham as the person in charges. Whenever I tried to contact Mr Gowtham, he would not come in the line. Instead one Mr Sachin used to come in the line. Later one of the executives of the company told me that both Mr Gowtham and Mr Sachhin is the same person. When I had a meeting with Mr Vsiwas, Vice President, he assured me that he would personally look after my account. After that nothing changed. Things go on as usual.
Moreover they are not arranging the leads on daily basis as promised. Even if they arrange a lead, it is not worth taking for the fee involved. These executives are not allowing me to meet their MD or owner of the company to explain my case.
This is a well-designed novel ploy to misled and cheat people
Even my request to repay the amounts paid by me went unheeded. Their cheating goes unabated
I don’t want to give any mark for customer service, satisfaction, Rates and Charges, staff attitudes
N RAMAKRISHNAN