As u all know Monginis is very famous cake shop .There are many outlets of Monginis in mumbai.I went monginis in one of the outlet at Mohammed ali road
There are two staff only ( husband and wife)
That lady who is owner has very bad attitude
I ordered Donut from there which cost around Rs 23
I gave her Rs100
she refused to give me donut as I dont have Rs3 change
she shouted & yelled at me
Her such behaviour was soo unexpected
Not this happened first time when I went before she told me to tie my hair up saying your hair will fall all over cakes & savouries
& That man he keeps on making people fool by charging high rates on customized cake
Their cakes are not much good than others outlet.
In the end Very bad customer service I would say.