I bought this product in december 2013, and till date the technician had visited 04 times at my place to rapair the mixer grinder( just in 03months, 04times)
1 time: the motor stopped working
2 time: the jar was not functioning properly
3 time: again the motor stop working
4 time: again the jar was not functioning . after asking each of them now how many more times we have to go under such situation or is there any premanent solution to this mixer grinder. the 2nd technician replied saying there is no solution for this as MR manufacture such defective product and it this time it came to you so even we cant help on it but please call the customer services if it again stop working we are happy to assist you.
Now friends its your choice weather to buy MR product and spend after your time calling the MR coustomer care and wait for next 24hrs for them to come and service ur product or to buy some reliable product at one go.
Even the customer care are rude in answering calls and repliying back to us, I kept calling them to report an compalint about the product for the 5th time and I asked to tranfer the call to some Sr. exec each time the call got disconnect after 7-8mins without transfering
HORRIBLE EXPRIENCE!=**