Dear Team,
I have submitted my mobile for issue on 31 Oct 2016 to Digital Communication, Motorola authorized service center in Chennai . Till 04 Nov 2016, they were not able to create the Job sheet. On following up regularly they said, I might receive a message by evening. Post Job sheet 15 working days will be needed to resolve the issue. Very Pathetic service.
More importantly, I would not suggest to enter the Motorola service center. Highly disorganized and no courtesy or professionalism in responding customer. Really don’t have a clue to escalate the process and about the service. Motorola G4 plus Product as such a great one, except this issue I have faced no complaints. Because of service center I strong believe Market share may go down to great extend.
Product is Good .
Very good to handle:
Service is Poor and Not able to find the escalation process or approach to reach Motorola direct customer service. No email or Phone to take it forward.