I had booked a ticket for the 1st time on it's app today, everything was getting booked including the payment, after which the it's booking reference screen never appeared and just collapsed and it showed as No Records Found.
It's online service of not even updated properly, I feel it's fake or it's a new hub for money laundering.
I was therefore told that you need to send an email on their email id after which within 7 days my money would be refunded, so I require my money refunded for Rs.690 back ASAP and plan not to use their web or app ever.
Vinc ( Customer)