Its the worst broadband service, I was an Mtnl broadband user upto last year, I was fed up because of the connectivity issues. If one day its working fine, then the other day its complete opposite. As I had the landline at my home so thought it would be easier to take up an internet connection from the most trusted service. I took it in 2015, at the initial stages it worked very good but after a few months the internet speed was too low. Wifi range had only one bar which was too much irritating. The web pages hardly used to open. I made a complaint several times and whenever the staff used to come to check, the internet works in good speed and when the person goes its again worse. I had to change my router two times to get a good connection but that was all in vain. After a few months there was a problem in the adapter, I had to change that too. I think the routers they supply are already damaged.
I had taken Unlimited plan for Rs 700 a month and through my friends I came to know that its actually little bit high priced. Whereas the private ones give us the same unlimited plan in 500 or 600.
So I decided to switch my broadband service and gave an application for the same. I no longer use Mtnl Broadband and am happy with my new connection.