Internet has become a daily necessity these days, it plays a vital role, because whatever new comes up its directly on the internet, so in this way everyone stay updated, but the routine gets shattered if you have an mtnl connection in your home, because it is one of the poorest internet service provider in mumbai, the connection just disappears after a few use and when the network is done, they do not rectify it for days and even weeks, the customer service operator also sounds rude and it always looks that they arent interested in solving the consumers issue, all in all its a bad isp