I too am facing the same problem.
Downstream Upstream
SNR Margin: 17.5 8.0 dbLine
Attenuation: 58.0 31.5 dbData Rate:
2048 480 kbpsAttainable Rate: 4192
664 kbpsOut Power: 17.0 10.5 dbm
CRC Down/Up( db): 287/ 9HEC Down/
Up( db): 700/ 3Adsl Status: PPP up
The downstream line attenuation is
almost double the upstream. Could this
mean the problem is at their end. Also,
would I have to pay for any expenses to
remedy this.
I tried registering a complaint on 1504
but couldn’t get through. I called up the
Sector 6 Dwarka exchange and passed
on my number, and they said they’ll
look into it. Is there any email specific I
should write to, to lodge the complaint
formally.