I was exited when I came to know about My BSNL App from where I can instantly pay my Landline Bills, Prepaid Recharges, and Postpaid bill payment. Through I was exited, some where in my heart I was feeling that this is not going to work based on my previous experiences with BSNL online bill payment portal. I installed the app, signed up and added my Prepaid mobile number and Landline customer ID for faster transactions. But as per my expectation, whenever I tried the application crashes even over 2 mbps data speed. The payment gateway also not user friendly, they charge some extra money like Rs.60 for Rs.1000 landline bill payment, which is not acceptable as BSNL office is just 10 minutes walk from my place. I am not happy with this app and hoping that BSNL with come up with some more features, Discount for Online payment and smooth working app.