I think they are totally fraud, you can just add money but can’t witdraw. The registered address is fake as we personally visited. No customer care. They are using robotic technology.
If you won small amount your account will be freeze and show KYC under review.
Dream 11 withdrawal process is fast and transparent
You can see attached screenshot where my account disabled and even I am not allow to upload any document.
No response on emails and help centre