I never have had such horrible experience. I ordered a cake for Mother’s Day. They didn’t deliver it on the day lockdown as excuse while floweraura did the job perfectly well. They cake was delivered the next day without the complimentary chocolate which they promised as an apology for the delay. The cake was not the one which I had ordered but an entirely different. The icing was messed and the cake was stale. The card was crumbled and tattered, handwritten with multiple correction. I mailed them and mentioned all these issues and they chose not to respond. They do not deserve to be in the business. They can ruin any occasion for which we pay them.