As I am living away, I wanted to surprise my wife on her birthday and ordered a set of roses and chocolates.
The flower arrangement in the website is so cute and I was fallen for it. And you would see the real roses my wife received in the attachment.
And further, they havent delivered them together but in 2 batches.
You will also see their reply.
Dear Customer,
Thank you for choosing MyFlowerTree
In regards to your recent order, we apologise that you did not had a terrific experience with the delivery.
At MyFlowerTree, it is always our endeavour to deliver nothing short of the best to our customers.
Please be advised that our team has duly investigated the order, chocolates has been delivered same confirmed from receiver and all bouquets are hand prepared locally by the artists and therefore slight variations are possible. The selection of flowers and overall preparation of the bouquet is in accordance to what you ordered.
Morever the products shown on website are taken professionally under controlled enviroenment.
However, as an apology gesture we issued 15% voucher and Rs.100 cash wallet with lifetime validity.
We assure you of our best services at all times and thank you for your kind understanding.