This website maintained by useless customer support. They get huge money as commissions with members investment, they never look at customer quarry. Even top management is also useless. So instead trying your luck, better go with MF Utility belongs to mutual funds association of India free service, where you can invest in direct funds, which has less expense percentage.
No guaranty that they will give you the KYC services to you. you may put in to hard if you invest through them with out KRA_registration