. Naptol advertise on TV channels about the quality and price of product but the truth is they provide cheap quality products which are available in the market.
Recently I orderd the blanket which were advertised on the tv as well as the naptol site.
First of all it was delivered late. It took more than 3 days of expected delivery.
Secondly the quality was very cheap. People think quality would be good but that is a lie. They cheat people. It looks like an old used blanket. So I decided to return it. And I called the customer care.
They said they will be sending someone to pick up the product but no one came for the pickup. I waited for 10 days and they updated order return cancelled on the order.
I had to mail them twice then they picked up the product.
But still I don' t know how will they return the money.