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1.2

Summary

Naaptol
Subhasish @Bandabindas
Dec 06, 2011 02:47 PM, 2288 Views
Horrible after service about the delivery status

My order no 2878350 is still not delivered on 6.12.11 (order dt is 24.11.11) . On calling them they reply that the order has been shipped via E Trade with AWB no ETM2878350 . But no ph no of e trade , no delivery even after getting the AWB no 1.12.11.


Calls not been forwarded to supervisor . Lot of unprofessional behavior on the call center. Owners or Managers must review the call centre and service department. Trace the recorded call and rectify the problem or you might have to face customers complaints day in and out.This will be my last order to your site.


Subhasish Banerji

(1)
Dear Mr.Banerjee,Thank you for notifying us for your complaint.Your order # 2878350 dispatched through ETM2878350 has been delivered to you on 10/12/2011.Your complaint 2090029 has been resolved. We value your association with Naaptol & Hoping to serve you better in future.Kindly write back to us at support@naaptol.com or call us at 09223516148 in case of further assistance.Truly,Naaptol Online Shopping Pvt Ltd.
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