Your review is Submitted Successfully. ×

Naaptol

0 Followers
1.3

Summary

Naaptol
Nikhil @Basket_Chat
Apr 29, 2010 02:17 PM, 7101 Views
(Updated Apr 29, 2010)
Good to review but not to buy

I purchased a Wespro Digital Camcorder(5 MP) last week and got the delivery in 5 working days.I was surprised to see such an amazing support. Now the real story starts. I open the camera and find out that there are no batteries / No Charger and I say to myself(It’s okay, may be I didn’t read the fineprint that it works on AAA batteries which are not included in the kit).


I then buy the AAA batteries and 4 GB SD Memory card. I start the camera and get zapped with the mind blowing performance of the camera. Guess what, 5 MP is less than 1 MP.I try all sort of settings but still nogo. I called up Naptol.com who ask me to speak with Wespro and deny to even give me their Customer Support No.


The camera is not even 24 hours old and I need Wespro Customer Support. I call them up and ask them to replace the camera and they deny to do the same. They claim there is no issue with the camera. My 7 year old daughter also has a mobile which is better in Quality.


I feel cheated by Naptol.com by giving out great deals in Times of India. I would never recommend Naptol.com for any Electronic purchase. Also, I had been promised that I’ll get a wrist watch free as I had made the booking using a credit card, which has still not reached.

(5)
Dear Customer,Please accept our sincere apologies for the inconvenience caused to you.We recently signed up with Mouthshut.com to ensure customer satisfaction. However, your complaint is very old & it seems your product is out of warranty.We look forward to serve you better on your next purchase with Naaptol.Your continued patronage and suggestions are a vital part of our growth. And for that, we are most grateful. Truly,Naaptol Online Shopping Pvt Ltd
VIEW MORE
Please fill in a comment to justify your rating for this review.
Post
Question & Answer