I am a victim of cheating and fraud by naaptol.com. I purchased a mobile Boss 3300, by online shopping from Naaptol.com in advance payment of Rs.4199.00 ten months back. I received the shipment in time. When I opened the courier, check th mobile set that was defective. When I called at the given customer support number, after several calls and lot and lot time keeping me in hold they told me that the will give me address where I have to send the mobile set, and they will replace the set, but even after after, calling them for 15 times and investing my lot of time and energy I didnt received the address. then he gave me address and I have send the mobile on that address, after one month again I receive the set in same previous condition, then I ask for refund, then he told me, sir kindly send the mobile to krishna traders, we will refund your money, already 6 months is over I have not received any refund cheque till todate.
I request you to please do the needful to make my hard earned money get back with the return of this used mobile set.
Also suggest me how to nail Naaptol.com for this fraud.