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Naaptol

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Summary

Naaptol
Amresh Kumar Sharma@amresh4surekha
Dec 26, 2011 08:52 PM, 4510 Views
(Updated Jan 18, 2012)
Naaptol: Big Fraudster and Cruel Looter

I placed an order 2975393 for Rs.1498 to naaptol.com on 8 Dec 2011 for the purchase of one Frank Bellucci Stylish Leather Jacket of 46" size. Naaptol supplied me jacket after 18 days (26 Dec 2011) of the order that too after writing two emails to the customer care and one email to the CEO of naaptol.com. The quality of the Frank Bellucci Stylish Leather Jacket is very poor and also short in size. I ordered for jacket of 40"-46" chest size but cheater naaptol supplied me jacket of 40"-43" chest size.


Since naaptol.com does not show ordered product size detail on their order tracking page  (screen shot of the order tracking page is attached for reference). From the attached screen shot you can imagine, how cheater naaptol.com is?


Customer care does not respond to ur queries if u have made the payment.


Below is my honest conclusion about naaptol.com:

  1. Orders transparency: Almost Zero

  2. customtakeouter care service: Poorest

  3. Quality of products: Very Poor

  4. Dispatch: Poor

  5. Market reputation: Majority of the customtakeouters have rated naaptol.com as a cheater company.

Keeping in view the above said facts,  I don’t think naaptol.com is a safer site for online shopping and one should try to stay away from such unfair business practice companies for a peace of mind.


With regards,


Amresh Kumar Sharma


Email: sharmaak4surekha@yahoo.co.in

(1)
Dear Amresh,We are sorry to hear that you have received product of wrong size. Please accept our sincere apologies for the inconvenience caused.We tried to reach you at 9463413201 but was out of reach, we request you to send back the product at our service ware house to process refund.We have mailed you the instruction at sharmaak4surekha@yahoo.co.in to send back the product at our service ware house for refund.Kindly write back to us at support@naaptol.com with the AWB# and cheque favoring name to process refund.Our prime concern is your satisfaction.We have every desire to address your needs and provide the best solution available to resolve to your issue earliest.We value your association with Naaptol.Truly,Naaptol Online Shopping Pvt Ltd
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