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Naaptol

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Naaptol
vidit @devil_ishere10
Feb 21, 2012 07:24 PM, 2974 Views
Gives used product

I ordered the product that was blackberry 9530 and I paid 300Rs /- extra to get it delivered by I had to visit the Aramex office to collect my parcel and then also I paid those 300 Rs delivering charges......When I opened the packet I saw the phone full of scratches and even the battery also seems to be roughly used ... I’m so annoyed with this company that why people don’t trust companies like this order no...3438502 and they says they can’t help it. This is how this company is ... plz never buy things from this website (Naaptol) at least never buy a phone.

(3)
Dear Vidit,We are sorry to hear that you have received defective product. Please accept our sincere apologies for the inconvenience caused.As per your telephonic discussion with our customer care executive Siddharth, we request you to send back the product at our service ware house for refund.We have mailed you the instruction at desiterminator@gmail.com. to send back the product at our service ware house for refund.However, we are investigating the packing of your order with the concerned unit & appropriate action would be taken.Kindly write back to us at support@naaptol.com with the AWB# and cheque favoring name to process refund.We have every desire to address your needs and provide the best solution available to resolve to your issue earliest.Truly,Naaptol Online Shopping Pvt Ltd
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