Your review is Submitted Successfully. ×

Naaptol

0 Followers
1.3
WRITE A REVIEW

Summary

Naaptol
image image
jswarup @jswarup
Mar 27, 2012 11:56 AM, 1957 Views
Horrible Experience [ ongoing[

I am having a horrible time with my order.


3615796Netgear DGND3700 N600 Wireless Dual Band Gigabit ADSL 2+ Modem RouterMarch 13, 12Debit Card / Net Banking(DirecPay)9999. Order Verified


I placed the order on 13th march 2012. They have not shipped it till date. The customer support is


just absent. The calls are in queue for 30 mins. The executives are plain unhelpful. On 2 occasion, last week they said that the product has been shipped. And on later calls just say that it has been verified. The cancellation procedure is not clearly worked out. They do not know that.


Now, I just need my money back.

 (0)
(1)
Naaptol Deactivated
Dear Jyoti,As per our telephonic discussion, firstly please accept our sincere apologies for the delay.We have cancelled your order number 3637678, due to genuine stock shortage of the requested product with the vendor.Further to our discussion, we have processed your refund & the amount of 9999/- would be credited back to your bank account in 5 to 6 working days. Please be assured, we would expedite the refund process.You can write us at support@naaptol.com or call us at 09223516148 of any clarification or assistance.In addition, we will further evaluate how we can prevent this problem from occurring again in the futureYour satisfaction is our prime concern.Do shop with us in future.Truly,Naaptol Online Shopping Pvt Ltd
Please fill in a comment to justify your rating for this review.
Post
Question & Answer
image
Other Searched Products
photo
Upload Photo
Add a Product
Compare Product