My experience with the Hospital has been good for the medical services and bad from administration.
My mother had blood cancer and was treated by Dr Asha Shah who is an exceptionally competent doctor(in fact she is a Master in her subject), wanting the best for the patient and extremely sensitive to the feelings of the family.The nursing staff too was very competent and caring and responsive.
The admission and billing staff was extremely arrogant and sometime rude. They need to be training to deal with people under stress with sensitivity. Their attitude makes one feel that they are sitting there only to extract the maximum amount of money from you and they are doing a favor being by processing your papers.(Unfortunately these are the first people that you meet.)
The infrastructure of the Hospital is fantastic.