I ordered food using just eat website on Nandas, at 10 pm(october 29th 2014). after that I called restaurant at 10:30 for status. they said it was out for delivery.
I have waited for 20 mins but no response. at 10:55 pm I called Nandas and just eat. they simply said mobile switch off during delivery at 10:30(same time I called restaurant) after that I called both Nandas and just eat no one responded untill 11:20.
After that a guy called from just eat saying same reason mobile switched off(i have missed call alert and my mobile was on at that time). they simply saying that I can give u discount coupons(treating customer as beggars for improper service). to be frank I have cross verfied my mobile customer care also they said no one called you the time frame u have mentioned.
At the end just eat guys asking me to collect food from restaurant(note I opted for home deilvery). they simply made me starve whole night and also Nandas guys even more worse than just eat as if my issue not even happened at all. Just eat don’t treat your customers as beggars and Nandas try to serve better