Dont ever go for the packages. There are so many restrictions and ultimately when you book a hotel, they will put you in filthy hotels which are available on any website at lower prices even if you hook two days in advance. They dont even know which hotels they have tied up with.
Most of the reviews that people have posted are by their own sellers of packages.
They claim to accommodate you in 2 star property which actually does not exist anywhere in the world. The only thing they will tell you that they promise deluxe category hotel. Now I have been travelling for last 20 years and have never heard of such category hotel.