Booked ticket from national travels from Bangalore to Chennai for 28-08-2014(jabbar& national are partners, same bus ll only come if booked in jabbar or national) semi-sleeper A/C. I booked the ticket one month prior, so the cost was very less, cost was less that 500(since it is festival time the ticket rate will be high if booked at last minute).
Me and other 7 passengers were waiting on the boarding point at electronic city yesterday around 3:45 PM. We talked to the travels and they informed that the bus will com in another 5 mins. When the bus came, we showed our tickets to the conductor. He saw the ticket, he told that this not the right bus and another bus will come(But that was the right bus actually, I have traveled in same bus in normal days and I know that only 1 bus is there at that time). When we called the travels they informed us that the tickets are canceled and they told us to contact the online site which we booked(each passenger booked in different sites like ticket goose, redbus, goibobo, etc). We were shocked as there was no prior information about the cancellation and we were 8 people waiting on the boarding point.
When we contacted the online booking office we came to know that the ticked is not canceled but the travels company has canceled those tickets as they were less cost and they has sold the same tickets with high rate to some other people(current rate was more than 1100).
The online booking office told that they’ll refund the money but for us the money refund was not important at that time, we dint have any option to travel and they dint make any alternative arrangements. I booked the ticket prior for comfortable travel and dint prefer night travel because I need to be home at night as there function at home in early morning. I felt very disappointed as I started from office at 3:30 PM on thursday and was in a hurry to catch the bus as it starts at 3:50 PM.
As it was festival time all buses were full, so couldn’t get any bus. Finally I went to hosur and got a bus to Chennai, but it was a normal bus(only sitting no, semi-sleeper or sleeper) and I reached Chennai at 2:15 AM. My whole body is paining and felt very tired the whole day, dint sleep well and couldn’t feel the festival mood.
Many private travels cheat the passengers at festival time like this.