Mahabeleshwar To Mumbai : I think people should write their good experiences also. I had lots of trepidation before taking this bus- after having read all the bad experiences of others on this forum. So I will relate my experience. The booking at the local office, in Mahabeleshwar, was good- courteous staff.
Next morning I got a reminder sms with seat nos and the drivers name telephone no. and the bus no. When I reached the boarding point, immediately my bags were loaded in the luggage compartment, after writing my seat nos on the bags, and asking my point of de-boarding the bus. The bus left on the dot. The conductor came and offered every passenger a plastic bag, in case any one got motion sickness. There were three drivers, one just glided the bus down the ghats.
After the Ghats, this driver got off, and another took over. The Suspension of the bus was great. The bus was clean, the windows were clean and we could enjoy the view outside. The bus would make a halt at decent restaurants along the way, every two hours, and the drivers would be interchange.
Only thing I did not like is that they screened a movie DVD , and most passengers keep their personal speaker above their heads too loud and is a nuisance to those who wish for a quite trip to enjoy the scenery. The bus stopped at the designated stops, the conductor announced the stops, passengers were handed over their baggage from the baggage compartment after verification.
ALL IN ALL, IT WAS A GREAT EXPERIENCE
KEEP IT UP NEETA....