They close tickets not by solving issue but with English words/statements . You cant reopen and also they dont take feedback of the ticket closed.Their customer care online chat you find no agent you ever find online to take your query
They take full year money in one shot so don’t care you cry for not getting anything in return of your hard earned money.Manage UI page is irritating was not getting submitted and then got submitted with no mysql database
Yet trying to figure out how their ftp works if it works .They say they provide hosting for java but platform is not changing to java one even on submit. Even I dont see how can I escalate this to higher authorities