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Netmeds

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Netmeds
Karthik Singh@Kartiksingh470
Jul 19, 2017 06:53 PM, 3711 Views
Pathetic service and quality of medicines.

I would like to share my opinion and experience about Netmeds.com which is a website for buying prescribed medicines online and get it delivered at your doorsteps.


Few weeks ago I bought some medicines from Netmeds.com as the medicines were not available in the local chemist shop so I decided to buy it on Netmeds.com. I uploaded a clear picture of prescription which included a pack of 30 tablets. When I got the delivery I saw that the tablets inside the pack were broken and some were even powdered.


I called their customer service asked them to to return the medicine and they told me to courier the medicines to their given address at my own cost. I had to bear the handling charges of courier and they even deducted 20% amount as charges.


I will suggest you not to buy from this website, instead buy medicines from local chemist or pharmacy.

(0)
Dear Karthik,We Thank you for letting us know about your experiences with Netmeds.com! We regret any inconvenience caused in this regards.Our company values all of our customers and appreciates any feedback that is provided to improve our services and our customer's level of satisfaction. Please write us at escalation@netmeds.com along with your order id to rectify the shortcoming.We would request you to consider this as an aberration and not as a reflection of our service. We look forward to continuing our relationship with you and hope that we can serve you once again.Thanks & Regards,Netmeds Team.
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