I purchase a mobile and take insurance from new India assurance company.when my mobile was tgeft, they said to me.we required theft documents like-FIR, SIM blocking rrport, etc, when I go to the police station for complaint fir theft, they said to me, you can lounge your FIR online, and submit the copy to insurance company, I filed the FIR online and submit the copy to new India assurance company dealer office.they revert to me you lounge the FIR copy online, this is not valid for theft claim, we need the incident report with stamp and signature of police station, I go to the police station they didnt file the FIR, . AT LAST DECESION declare by new India your case is rejected because you didnt submit the document.