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Nobroker

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4.6

Summary

Nobroker
Anoop Gupta@chaiwithanoop
May 06, 2021 07:55 PM, 175 Views

nobroker Cares

nobroker is working closely with MouthShut.com to enhance customer satisfaction.

Refund Issue

Dear NoBroker Team,


I had applied for a Rental Agreement On 14 April 2021, I was debited twice 1. ICICI Bank Account(TXn failed) still refund not received and another Via HDFC bank .


The Amount was INR2265/- from both accounts.


On 15 April I got a call from the Nobroker Team that they are unable to do the Rental Thing due to covid lockdown so they said either we should wait or They Cancel the order.


After Complaining many times via Phone and Chat option available on their website they are just refunding 2070/- a charge of INR 195/- they deducted saying their service fee. I mean for what you are charging . you people fail to deliver the service and u r deducting the customer’s fund for the same .


Shame on you


The support Number they are providing is 08068530582 and after ringing it only says you will receive a call in next 30-60 minutes but wait you will not receive any call.


I am hereby attaching the screenshot of the payment deducted from my Bank account,


Kindly do the needful and refund my Full Amount.


My Registered Mobile no is 8928009797


Kindly do the needful and refund all amount.

Issue Resolved
(1)
Hi There, we constantly strive to provide our customers with a smooth & hassle-free rental agreement service. For any reason, if there is any deviation, we would certainly like to have an opportunity to make it right. Hence, we have highlighted your issue to our team and we will certainly get back to you with an update at the earliest.
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