I purchased premium subscription to rent my property.
Following is my experience.
Lack of response. Very reactive and responds on chat only when multiple followups are done.
No timely information on cancelation of visits.
No timely contacts to new leads given.
Fake promises: RM writes "Sorry sir, this will never be repeated again" but no improvement.
They are prompt while selling the services, once payment is done, it comes to action, very very very delayed response.
If RM is on leave, no backup response, except information that your RM is on leave.
I will strongly recommend not to avail their services and increase your BP.
First time I experienced poor services while availing their relocation services.
I thought they may have improved by looking at the ratings, but biggest mistake to avail services again.
Worst, Worst, Worst
This is second time I experienced poorerst customer experience.
Worst Worst Worst service ever.