I share similar opinion too. I bought this phone on October 3, 2009 and in Nov 2009, there was a problem noticed in its charging unit. When I went to Nokia care, they kept this phone for 15 days.
The explanation they gave me was that they had to send the same to Chennai as it cannot be done in Bangalore; That was a surprise! I realized then how I was used to the mobile phones.
The second problem came recently, when the flip unit broke. I am yet to take it to the Nokia care for the repair. Having read the earlier post on this phone, I guess its worth not to visit and instead buy a better handset.
My reasons for buying this phone include stylish looks, cheaper costs, Basic mobile+ FM radio. However, I guess if I had compromised on the looks, I could have got the rest of the things at further low cost.