Now help centre is really very supportive.
they are really helpful and patient to listen to the genuine problem.again connection quality in terms of speed is really fabulous . its only cons is its high price but even that is justified by the quality service it provide to its customer. all it need to do is to somehow reward its permanent users and customer and increase the visibility of there site now-india.com.their site is not what it should be. u dont find people their to chat and chatting is slightly difficult then in yahoo.com. all they need to do is to advertise more about the site. and site should be reflection of the name NOW.