nykaa is working closely with MouthShut.com to enhance customer satisfaction.
Had made orders for two products and one got delivered on time. But the delivery of the other product was delayed.
I wasn’t going to be I’m town for the next one month so I asked them to make a cancellation and refund. I wrote to them at least 7-8times.no reply.
First. Reply came wen I had already left the city Second. They delivered it at the security. Third. I tried calling them, but they made me wait for 10-10 mins and didn’t connect even then to the customer care. And I hung up because of irritation. Such a bad and delayed service. And they had the audacity to leave it at the security without even letting me know
UPDATE: I MANAGED TO CALL THEM AGAIN AND THEY COLLECTED THE PRODUCT FROM THE SECURITY AND GAVE ME A REFUND.