nykaa is working closely with MouthShut.com to enhance customer satisfaction.
Before few days I had ordered a lakme absolute lipstik( plum spell) and the colour was a mixture of dark red with and little of purple in it but when I received the order it looked more like lakme absolute( burgundy) I was in doubt so I went to the nearby store and ti my surprise they have given me a different colour inside a different packet. The lipstik was burgundy but outside the packet it was written as plum spell. I had tried explaing the same to the customer care but all in vain as according to them no mistake can be done from their side.