nykaa is working closely with MouthShut.com to enhance customer satisfaction.
I love nykaa.the products you get are genuine.i order many things from nykaa.they have an app and its good.best thing is that they have so many brands associated with them and mostly offer are going on app.so you get nice discount on products.there are many brands which are not available in every city like MAC , innisfree , the face shop etc , you can get on nykaa.
The packaging of products is good and safe.they send it in a cardboard box and all things are bubble wrapped , so there is no chance of breakage.
the app is very user friendly.sale goes on nykaa very frequently.