nykaa is working closely with MouthShut.com to enhance customer satisfaction.
I had my worst experience with nykaa. hell with it. People around e told that this website provides you with beauty care stuff and cosmetics at your doorsteps with are not available in the local market. and I thought okeee letss seeeee.i placed and order which was not only delivered after a long wait but was not informed prior. when I checked my order status it was showing "delivered " and I called up and asked they said the product was returned to the warehouse without delivering to me and they cant send back the item .
I said okee can u at least refund the amount? they said they will and they waited for like 2 months . From them they had no response and I again called a few more time and they said they already transferred and I got furious that no update came that way.
I got the bank slip and the amount was not mentioned as the transaction they said. finally I lost my moneyy.
I really dont think you should relay on such website that could make to waste your money.