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Nykaa

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3.5

Summary

Nykaa
Nish S@Anitha13
Apr 20, 2022 12:09 PM, 2247 Views

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nykaa is working closely with MouthShut.com to enhance customer satisfaction.

Bad delivery service

Nykaa is known for cosmetic products or skin care products, I ordered face products from sugar cosmetic like lipstick and foundation it showed me delivery by 3 working days but the products delivery me after 5 working days after reaching so many follow-ups with customer care it was so hectic and when product reach the delivery was really bad my foundation was completely leacked and again I need to exchange it will take another 5 to 7 days for excahnge really disappointed with nykaa service.


Delivery guy was so rude and he was not picking my call also when I tried to call him.not excepted from nykaa .

Issue Resolved
(3)
Hi, apologies for the inconvenience caused. We are sorry to hear about your experience. We'd like to investigate this further, kindly write to us via email at support@nykaa.com, so that we can have this addressed for you.
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