nykaa is working closely with MouthShut.com to enhance customer satisfaction.
Horrible customer service.. return policy sucks ... we are in era where we can return product in one click... but with nykaa you need to wait >emails > wait> escalations > justifications > image proof> image of product, invoice , pack, box etc etc .. you won’t believe, they asked me to send short video of product showing damage part ??????
Its one way traffic.. till you are buying ans paying all good .. after sales is horrible and annoying
Giving up after 15days chase !!!