nykaa is working closely with MouthShut.com to enhance customer satisfaction.
Let me share you my experience with Nykaa. Once I went through its website, then I downloaded its app in my mobile. The appearance is good in both platform. According to my choice, I went to the herbal product option and started searching products I needed.
Then I selected an anti-dandruff hair cream and ordered it. First, it came too late. Second, the guy who delivered was very rude and even asked for a government issued ID card even after showing my College ID card.
Now finally about the product. I ordered for 90ml product. They delivered 50ml product. I called them tell them that I am being cheated by you. They disagree. How can they disagree? I have not eaten 40ml. Very Bad Experience with Nykaa.