nykaa is working closely with MouthShut.com to enhance customer satisfaction.
I have order many times from nykka. There is no good offers sometimes. Some brands have their products with more discount on their official websites than on nykka. The products are genuine and good quality. I have ordered products on nykka and they are really good. It has happened that I received damaged products but you easily place a refund request , attach pictures of damaged products if necessary. The delivery is slow but the products are good.