We have bought this ac 2 years ago from bijnor srs mall and after fitting, we finds that it works for 3 month too nicely but then it fan speed and air presseure lowers and it needs to be cleaned than we call o general service thay said there were no availability of o general workers in your area than we call our local electronic workers for cleaning we were very dissapointed with ogeneral customer services.also that after nearby 1 years due to local services it starts to sound too much so I recommend everyone to check thier services in your area before purchase.