Recently I bought one 1.5 t window O General AC at Delhi. Despite the fact that user reviews on the net were not good, the dealer persuaded me to go for it. And that proved to be the worst mistake in my life.
O General AC is not only noisy, but also its off on timers are not working since Day 1. The service is so poor that even after 6 days no one turns up. Now before I had the chance to get it repaired, the AC started switching on and off on its own accord.
ETA General finally sent a technician after repeated reminders but the problems remain. The technicians only mission was to get out after taking my signatures, obviously to close the call. He openly admitted that his company(ETA) provides a lousy service and his owners are not ready to listen. They are only making money and not interested in customer service.
I advise everyone who is desirous of enjoying an AC this summer and later to avoid this( O General) brand. If the service franchisee is rendering this kind of poor response, and the General people are not observing, this brand needs to be ignored by all consumers.