I had my trip with my family and in laws and a infant child. Although the trip was good but Mamta Sunar was irresponsible employee working with Ocioindia. I have trying to contact her several times regarding the bad condition of my volvo bus while returning to Delhi but she some how was making the excuses. After my 2 calls she has just not bothered to take any of my calls. I remember I have made atleast 16 calls to her but she refused to take any of those. I have also messaged her to give any other contact information if she cannot answer the calls. There was no response from her side. She has show how Ocioindia will response after they get all complete payment from the cutomer. At last I have to travel in where I cannot keep my luggage on the top, broken window of the volvo bus, only 2 bottler of water was provided for 6 people, there were a group of 6 guys sitting in front of our seat, all these were with Bholanath travels and Ocio didnt bother to listen to the cutomer. I suggest every one do not make the complete payment untill you reach your home back . Travelling with Ocio is not a pleasent and good experience.