OCTA is working closely with MouthShut.com to enhance customer satisfaction.
Literally every time I get into a trouble with some tech stuff on the platform, I get assisted and guided throguh quickly by the help team
octa really treats me like a human like a mentor ready to give a hand you know.One time(i believe it was 2 weeks ago) I had click delays in my octa trader - they explained how to optimize charts so things dont get piled up.Good appraoch. I had only one instance with one manager responding kinda indifferently but I guess I was not the first with that kind of question during the day.i guess;)