OCTA is working closely with MouthShut.com to enhance customer satisfaction.
As the broker claims on the website(see the pic attached), their customer support is indeed 24/7. WHen I first knew about octa, I went to website and while checking info about platfrom, read about AI pattern recognition. I was intrigued and addressed questions to CS. Well, I did not wait long, and had very pleasant conversation with support team.
They explained not just about the AI tool, but also helped how to open account and what I needed overall.
I call this top tier service, it is an, example for many brokers.