One of the bad experience I had while booking ola cab my mom and dad was about to departure to airport at 8 pm I booked a cab for airport after 5 min I inform the exact loction to cab driver after 2 min I received a message stating driver has cancled trip and that driver came to my location and I didnt have otp as he cancled the trip then he tried customer care but the connectivity of ola customer care is horrible it didnt connection after calling so many time then I again booked a cab so the second cab driver went off after reaching half distance stating yu r loction is not proper but in my app loction was showing correctly so doing this I wasted around 40min then I booked uber and they went to airport so while I was always used ola app but the behaviour of cab driver I stopped using ola