I am a regular customer with Ola since last couple of years.I have travelled a lot of times with ola and already paid thousands of rupees for it.I have had a couple of experiences with Ola already and most of them are bad ones.The drivers first of all are not customer friendly and they agrue for things a lot.If they do not like anything they will agrue with it.I was playing soft music in the car and then he asked me to turn it off.After that the driver stated his own system and started playing loudly when I confronted he says its the way it is supposed to be.The billing of Ola is also very confusing if you travel a long journey.The worst part is most of the times you have to stay on wait for the car to arrive.I have tried to call customer service of Ola but the line is always busy and noone picks up the call.Guys I would suggest you to try alternate means of travelling.if possible try MERU, UBER or evn TABCAB.They provide the best services at a much better price.Thanks.