Their services have degraded to a very very sad level!
Their drivers don’t pick up calls and then Ola Cabs informs me that my cab is delayed by 20mins; while I am left stranded at home to reach hospital
The company has rude customer service representatives who rather than apologising, blame you back for not taking their calls while I am travelling and facing network issues. They have no solution to offer and blatantly accept a cancellation.
Uneducated taxi service operators offer better services than you people do.