Ola Cabs in Kolkata is an ultimate solutions to Taxi refusals and after the launch of Ola Cabs in Kolkata the Taxi refusals have reduced at a steep rate because of the competition imposed by cab services like Ola Cabs, Taxi for sure and Uber. It is easy to book a cab and you can be sure of a taxi at your doorstep at your convenient time.
The cabs in Ola Cabs are luxurious and modern. But I think Ola Cabs should cut their rates because the distance of 10 kms by taxi costs me 150 bucks but Ola Cabs charges 285 rupees on an average which is nearly double the taxi rate. That’s why Ola Cabs is for the rich and for emergency situations. I was trying to introduce my car into Ola Cabs and I called Ola Cabs customer care for about 20 times but no response came to address my queries.
Ola Cabs customer care executive gave the same answer that I would receive a callback from them but nobody called. Now think, I am trying to introduce my cab into Ola Cabs service and I am not getting support from Ola Cabs, do you think that being a customer in Ola Cabs you will receive any support from Ola Cabs in emergency situations. I don’t think so, they are unprofessionals and Ola Cabs are here to earn money, they don’t value their customers. It’s just a pure business strategy. They provide cab services for you charging double the amount that taxi charges with zero responsibility towards their customers and their problems. Ola Cabs is convenient but ride at your own risk.