I remember the day I was coming back from an event it was 9 p.m and I usualy use uber so was trying to book as I never heard of good things about Ola but there were no near rides available. so I went for booking Ola. I booked for a drop at metro station but in the mid way I decided to directly go home with the cab only. therefore I was trying to book another cab from metro to my home. but the driver turned out to be so helpful he invested in 10 minutes to let me anyhow change the roping point of the same cab. After words he dropped me my house safely following shortcuts constantly informing me about the road he’s following.
And at the end he jus asked for the review/feedback very politely.
I would say my first experience with ola went preety good.